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Managed Services
Smart Biz World can provide full managed support services for your oracle systems, allowing you to focus on your business and customers, whilst we take care behind the scene.

Flexible packages - Our Smart packages are flexible and can be tailored to our customer needs. We work with our customers to agree on a support framework and regularly review the support framework to ensure optimal usage.

Cost - Reduced cost in monitoring systems. Also reduced cost route into 24x7 or extended cover for support and management critical business systems.

Expertise and Dedicated staff - Our pool of Smart experienced oracle professionals provide the expertise needed to work with our customers on variety of projects or support of oracle production environments. Also, our customers will have dedicated point of expert contacts, as 1st line and 2nd line, so that support you receive is based on firsthand knowledge of your systems.

Fast response to resolve issues - Our monitoring packages provide constant feedback through alerts, emails and SMS. Smart professionals will investigate immediately any critical issues raised through our monitoring packages.

Availability and scheduled work - Our support framework ensure that there will always be manned staff available 24x7. We are also available for emergency or scheduled work during or out of hours, including weekends.

We also provide managed services for Oracle Financial Services and Flexcube environments.

Please click here here to contact us for details of services.
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